FAQ's
Welcome to our FAQ page! We have tried to answer our most commonly asked questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are your warehousing and logistics capabilities?
We offer comprehensive warehousing solutions and efficient logistics services, with the ability to ship products across North America.
How do you ensure timely delivery of orders?
Our local manufacturing and warehousing capabilities, combined with efficient logistics, ensure timely and reliable delivery of all orders.
Do you ship Internationally?
Yes, we ship worldwide. International shipping rates and times vary based on destination. Please contact our customer support team for detailed information.
What shipping methods are available?
We offer standard, expedited and priority shipping options to meet your needs. The availability of these options may vary based on your location.
Orders
Below are some of are common questions about orders
How can I place an order or get a quote?
You can contact our sales team directly via phone or email, or fill out the contact form on our website to get started.
Do you offer custom design services?
Yes, we provide comprehensive design services, including pre press proofing, color drawdowns, positioning proofs, and pre production prototypes to ensure your design meets your expectations.
Can I get a sample of your products?
Yes, we can provide samples of our paper bags for you to review before placing a full order. Please contact our sales team to request samples.
About Gather Packaging
Below are some common questions about Gather Packaging
Where does Gather Packaging manufacture its products?
Gather Packaging operates a domestic production plant in
Toronto, Canada, ensuring high-quality manufacturing of paper shopping bags for North America and globally.
Is Gather Packaging a bags maker or a supplier?
Gather Packaging is a domestic bags maker, specializing in the production of eco-friendly paper shopping bags tailored to meet your needs.
What makes Gather Packaging a reliable manufacturer?
With a state-of-the-art production plant and over a century of experience in manufacturing and importing, Gather Packaging delivers high quality, sustainable paper shopping bags for retail, food service and more.
What are the benefits of working with a domestic bags producer?
By choosing a domestic bag producer like Gather Packaging, you benefit from faster turnaround times, lower shipping cost, and reduced environmental impact compared to offshore manufacturing.
What industries do you serve?
We serve a variety of industries including apparel, home & gift, electronics & toys, health & beauty, and foodservice, offering tailored paper bag solutions to meet their specific needs.
Products
Below are some common questions about our products
What types of bags do you produce?
We specialize in high-quality, sustainable serrated top and turn-top (J-cut) paper bags for various industries, including apparel, home & gift, electronics & toys, health & beauty, and foodservice.
Are your paper bags environmentally friendly?
Yes, our paper bags are made from sustainable materials, including post-consumer waste (PCW) and post-industrial waste (PIW), and are fully curbside recyclable.
Are your shopping bags recyclable?
Yes, all our paper shopping bags including white kraft, brown kraft and versa kraft are fully curbside recyclable including the handles.
We do not put any laminations on the bags to ensure they can be recycled as is.
What are brown kraft bags, and why are they popular?
Brown kraft bags, made from unbleached kraft paper, are a durable, stylish, and eco-friendly choice for businesses seeking sustainable packaging solutions.
What is the printing process for your paper bags?
We use advanced 8-color flexographic print to produce high-quality, custom printed paper bags with vibrant designs and a professional finish.
Can I order custom paper bags for my business?
Yes! Gather Packaging specializes in creating custom paper bags that perfectly fit your branding needs. From size to design, we can tailor our paper bags to fit your specifications. Click here to get a quote.
Quality Assurance
Below are some common questions about our quality assurance practices.
What types of testing do Gather Packaging products go through?
At Gather Packaging, we test our materials before production to ensure they meet stringent quality standards, including evaluations for tensile strength, GSM, recycled content and printability.
After production, our paper bags are inspected and lab tested for durability, strength and handle attachment.
Additionally, once the paper bags are loaded into their shipping boxes, the boxes undergo drop tests and Edge Crush Tests (ECT) to ensure they can withstand handling and transportation without compromising the quality of the products inside.
How much weight can Gather Packaging's paper bag hold?
The weight capacity of our paper bags depends on their size
and design. Each bag is strength tested, including tensile strength
evaluations, to ensure durability. For specific requirements, please contact us to discuss custom solutions.
What does "quality assurance" mean at Gather Packaging?
Quality assurance at Gather Packaging involves a comprehensive process of inspecting, testing and verifying every aspect of production. From lab-tested materials to standardized procedures, we ensure that every product meets the highest standards of material quality and performance.
Sustainability
Below are some common questions about our Sustainable Practices
Why choose paper shopping bags over plastic?
Paper shopping bags are a sustainable choice because they are made from renewable resources, are fully recyclable and can even be composted. Unlike plastic, they decompose naturally making them a more environmentally friendly option.
What is the difference between recycled bags and recyclable bags?
Recycled bags are made from materials that have already been processed and reused, such as post-consumer waste (PCW) or post-industrial waste (PIW).
Recyclable bags, are designed to be easily recycled after use, ensuring they do not end up in landfills. Paper shopping bags that are made of recycled materials are also able to be recycled again.
What is the difference between compostable bags and recyclable paper bags?
Compostable bags naturally break down into organic matter
over time, while recyclable bags can be processed and reused to create new materials. Both options are eco conscious, but recycling is often the quicker and more resource efficient solution.
Are Gather Packaging's paper shopping bags compostable?
Yes, our paper bags are 100% compostable, though recycling is often preferred due to its shorter environmental processing timeline. Composting is still an excellent eco-conscious choice, as the bags will naturally break down over time.